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Civil Rights Compliance Program Development
Civil Rights Compliance Program Development
Civil Rights Compliance Program Development
- Title VI Compliance: Assistance in developing, submitting, and maintaining a Title VI Plan as required by the FAA, including the creation of a Community Participation Plan (CPP) or an equivalent public participation plan (PPP). This includes ensuring all conditions of receiving federal financial assistance are met, as per the FAA Form 5100-145 instructions.
- ADA/Section 504 Compliance: Development of an ADA/Section 504 compliance program, including the appointment of an ADA/Section 504 Coordinator, establishing procedures for receiving and handling ADA/504 complaints, and conducting self-assessments for ADA/504 compliance.
EX and CX Design
Civil Rights Compliance Program Development
Civil Rights Compliance Program Development
- Revolutionize your airport with custom EX and CX designs that elevate every touchpoint. Crafted to exceed expectations, our tailored experiences foster thriving employees and valued customers. Explore the fusion of digital and physical marketplaces, unlocking new revenue streams and enhancing operations. Let's innovate together for unforgettable journeys and empowered teams.
Architectural Barriers Review
Civil Rights Compliance Program Development
Architectural Barriers Review
- Conduct a thorough review of the airport facilities to identify and recommend corrections for any architectural barriers. This includes ensuring accessible paths of travel, proper signage, accessible parking, and loading/unloading zones, among others.
Self-Assessment and Audits
Self-Assessment and Audits
Architectural Barriers Review
- Perform comprehensive self-assessments and audits to evaluate the current state of compliance with ADA/504 and Title VI requirements. This involves analyzing demographic data, assessing the impact of airport operations on various communities, and ensuring that all programs and services are accessible to people with disabilities.
Contract Review Compliance
Self-Assessment and Audits
Contract Review Compliance
- Review and ensure that all contractual agreements include clauses mandating compliance with ADA and Section 504 requirements, as outlined in the documents. This includes reviewing agreements with air carriers, ground transportation providers, and other service providers to ensure responsibilities for accessibility are clearly assigned and met.
Training and Education
Self-Assessment and Audits
Contract Review Compliance
- Provide training for airport staff and tenants on ADA/504 and Title VI compliance, including how to assist passengers with disabilities, handle complaints, and understand the rights and needs of people with disabilities.
Emergency Planning
Public Participation and Communication
Public Participation and Communication
- Assist in the development or review of Airport Emergency Plans to ensure explicit identification of procedures for assisting people with disabilities (PWD) in an emergency, as required by the ADA/Sec. 504 Mini Review Attachment D.
Public Participation and Communication
Public Participation and Communication
Public Participation and Communication
- Develop strategies to ensure proactive and meaningful public participation, allowing for diverse views to be heard and considered, especially from communities affected by airport operations. This includes ensuring information is accessible to individuals with Limited English Proficiency (LEP).
Monitoring and Reporting
Public Participation and Communication
Technical Assistance and Resource Provision
- Implement monitoring mechanisms to track compliance and effectiveness of the implemented programs and practices. This includes preparing and submitting detailed information on Title VI lawsuits, investigations, complaints, oversight activities, and pending grant applications as required.
Technical Assistance and Resource Provision
Technical Assistance and Resource Provision
Technical Assistance and Resource Provision
- Provide airports with access to necessary resources and technical assistance to address ADA/Section 504 and Title VI compliance issues. This includes guidance on using FAA Advisory Circulars and other relevant documents.